Frequently Asked Questions

How do I enroll in a course?

You can enroll through our online platform by selecting your desired course and following the enrollment steps.

Can I enroll in more than one course at a time?

Yes you can enroll in two courses at the same time but you cannot enroll in an intermediate course and an advanced course at the same time.

Do you offer refunds?

Upon enrolling in the program and payment is done, we do not offer any form of refunding.

What payment methods do you accept?

We accept mobile money, bank transfer, and online payments depending on your location.

Can I do Diploma or Advanced level course without IT background?

No. The Diploma and Advanced programs are for learners with a background in Information Technology or related fields.

Is BMK Online Technology Academy Recognize?

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Privacy Policy

At BMK Online Technology Academy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.

1. Information We Collect

Personal details (name, email address, phone number)
Enrollment and course data
Payment and billing information
Technical data such as IP address and browser type

2. How We Use Your Information

Provide access to courses and support services
Process payments and send receipts
Improve our services and personalize your experience
Send updates, announcements, and promotional emails (you can opt out at any time)

3. Data Protection

We use secure servers, encryption, and access controls to safeguard your information against unauthorized access, alteration, or disclosure.

4. Third-Party Services

We may use third-party services for payments, analytics, and communication. These services are obligated to protect your data and comply with relevant laws.

5. Cookies

Our platform may use cookies to enhance your browsing experience. You can disable cookies through your browser settings.

6. Your Rights

Access, update, or delete your personal information
Withdraw consent to data processing
Contact us with any privacy-related concerns

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date.